If your Snagit Editor is really slow and hogs CPU then read on
Sean Cull 29 November 2008 16:49:15
UPDATE : Snagit 9.1 has been released ( @ 9/12/08 ) and appears to cure this problem
Note : I am not entirely sure I understand why this works but it does seem to. I have asked Techsmith for clarification and will update this accordingly
I am a big fan of Techsmiths Snaggit for creating annotated screenshots. Recently I have found that the editor program it has been taking 50% of the CPU and causing the computer to hang. I tried to reinstall it but that made no difference. Then I came across this artice on the Techsmith support site :
After making a capture, Editor loads slowly or the CPU usage jumps to a high amount which locks up the machine.
In version 9 this can happen if there is a zip file in the same folder with all your images that SnagIt Editor is keeping track of. This is a known issue that will be fixed in a future release. As a temporary workaround please remove all zip files from the folders that your images are contained in.
What the article does not make clear is what folders snaggit is watching. The default folder for storing the previous clips turns out to be :
C:\Documents and Settings\>>username<<\Local Settings\Application Data\TechSmith\SnagIt\DataStore
but this has no zips in it.
So I double clicked on the folder icon in the bottom right of the screen, choose the folder option and then elected a newly created blank folder. The performance improved significantly but I am still not 100% sure I have a robust solution - I have emailed Techsmith and will update the response here if it is helpful
You don't realise how useful Snagit is until you try and use it to get screen captures of itself ( which you can't easily ) !
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